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Canny is a customer feedback management platform designed to help businesses collect, organize, and prioritize feature requests from users. It streamlines the feedback process, making it easier for teams to understand customer needs and enhance product development.

Key features include:

• Feedback Boards: Centralized boards for users to submit and vote on feature requests, ensuring all feedback is organized in one place.
• Roadmap Management: Create public or private roadmaps to communicate upcoming features and updates to stakeholders.
• Automated Updates: Automatically notify users about the status of their requests, keeping them engaged and informed.
• Integration Capabilities: Seamlessly integrates with tools like Slack, Intercom, and project management software for efficient workflow.
• Analytics and Reporting: Provides insights into user feedback trends, helping prioritize development based on customer demand.
• User Segmentation: Segment feedback by customer attributes to tailor responses and prioritize requests effectively.

Canny is ideal for product managers and teams looking to enhance their product development process by leveraging user feedback to make informed decisions.